Biman Bangladesh Airlines Cancellation and Refund Policy

Cancellation and Refund Policy

Biman Bangladesh Airlines provides flexible cancellation and refund options, ensuring convenience for its passengers. Below are the key points of their policy:

Cancellation Policy

By default, Biman Bangladesh Airlines tickets are non-refundable, subject to the fare rules and conditions of the ticket purchased.

• Cancellation rules vary depending on fare type, route, and booking class

• Some fares are allow cancellation with a penalty fee

• Promotional or discounted fares are usually non-changeable and non-refundable

• Tickets cancelled after departure or marked as “no-show” may not be eligible for any refund

Passengers are advised to review the fare conditions displayed at the time of booking or stated on the e-ticket.

Refund Policy

Refunds are subject to the fare rules of the ticket and applicable airline conditions.

• Refunds are permitted only for refundable fares

• Applicable cancellation or service charges will be deducted

• Refunds are processed to the original form of payment

• Refund processing time may take several weeks, depending on the payment method and point of purchase

• Tickets purchased through travel agents or third-party platforms must be refunded through the original issuing agent

In cases of flight cancellation, schedule changes, or operational disruptions initiated by the airline, passengers will be entitled to a refund or alternative travel arrangement in accordance with Biman Bangladesh Airlines’ policies.

For detailed information on refund and cancellation policies, please contact the Biman Bangladesh Airlines Kuala Lumpur Office at Tel: +603 2164 6131 / 6142 or get in touch with your nearest ticketing agent.