Thai Smile, WE series flights at Kuala Lumpur International Airport (KLIA)
Thai Smile Air is the regional airline and wholly owned subsidiary of Thai Airways. Operating and headquartered in Bangkok, Thailand, it began operations in July 2012. Thai Smile Airways ceased operations on December 31, 2023, as part of a strategic merger with its parent company, Thai Airways.
Thai Smile is intended to serve the market gap between low-cost carriers and full service airlines. The name Thai Smile was chosen from a pool of 2,229 entries in a contest to name the airline. The Airline now operations fully at Suvarnabhumi Airport since January 2017, ending services in Don Mueang International Airport.
Contact Thai Smile
Thai Smile now flies to 2 destinations in Malaysia, KLIA (Kuala Lumpur) and Penang.
| Thai Smile Kuala Lumpur Contact Information |
|---|
Note: Thai Smile Ticketing / Reservation are handle by Thai Airways. Thai Airways International (Ticketing / Reservation / Administration) Suite 30.01, 30th Floor Wisma Goldhill 67, Jalan Raja Chulan 50200 Kuala Lumpur Malaysia Tel: (60-3) 2034 6900 (Ticketing), 2034 6888 (General Line) Fax: (60-3) 2034 6891 Email: kulhttg@thaiairways.com.my Thai Airways International (Penang Office) Suite 17.3 (17th Floor) MWE Plaza No 8, Lebuh Farquhar 10200 Penang Malaysia Tel: (60-4) 370 9070 Fax: (60-4) 370 9010 Email: penswtg@thaiairways.com.my Airport Office (KLIA) Level 4, Main Terminal Building Kuala Lumpur International Airport (KLIA) Tel: 60-3-8787-3522 Fax: 60-3-8787-3511 Email: kulkktg@thaiairways.com.my |
Queries handled by Thai Smile Kuala Lumpur Office including:
- Flight Ticket Booking
- Flight Ticket Cancellation
- Flight Ticket Rescheduling
- Web Check-in
- Airport Counter Check-in
- Airport Self Service Kiosk Check-in
- Unaccompanied Minor Service
- Baggage Allowance
- Duty Free Allowance
- Flight Information
- Airport Lounges
- Visa Information
- In-Flight Meals
- Missing Luggage
- Immigration Services
- In-Flight Wifi
- Airport Wifi
- In-Flight Entertainment
- In-Flight Duty Free Products
- Airport Facilities
- Delayed Flights
- VIP Lounge Service
- Corporate Reward Program
- Flight Messaging Service
- Animals and Pets
- Airport Transfers
- Sports Equipment
- Airport Transportation
- Seats Enquiries and Selection
- Frequent Flyer Program
- Visa on Arrival
- Transit Information
- Receipts and Refunds
- Trip Insurance
If you're unable to find the answer from local agent, please contact Thai Smile Customer Service Hotline as below:
| Head Office (HQ) | Tel Number | Office Hours |
|---|---|---|
| Mon-Fri : 09:00~18:30 Sat, Sun, Public Holiday : Closed |
Before boarding to Thai Smile, you may want to check the information for:
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