Arrivals Guides at KLIA

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Domestic and International arriving passengers in Kuala Lumpur International Airport (KLIA) will pass through the arrival concourse located on Level 3.

Passengers arriving at Satellite Building will have to board the Aerotrain to reach the Main Terminal Building (MTB) for immigration control, custom check and claim your baggage (if any).

Arrival at the MTB would be on the Mezzanine Level (Level 4) and access to the Arrival Level would be via lifts or escalators. These are located a short distance away from the Aerotrain. There are a total of 48 Immigration counters for arriving passengers and another 16 for transfer passengers.

Malaysia Citizens / Permanent Residents / Long-term Pass Holders

Look out for the dedicated clearance lanes.

Foreign Visitors

Before proceeding to immigration clearance, please get ready the following:

 • Valid travel documents (e.g. passport, visa)

 • Completed Custom Declaration Form

 • Foreign visitors must get ready the Permits or Entry Visas before proceeding to immigration clearance

 • Fever Vaccination Certificate, if visitors are arriving within six days of passing through areas endemic for Yellow Fever

 • Visitors are required to abide to Quarantine Regulations if they come from South and Central America or Africa or if they bring in plants, planting materials, plant produce, rooting media and micro-organism.

Note to transfer passengers: If your airline does not provide baggage transfer service, you are required to clear arrival immigration and claim your baggage before checking-in for your next flight in destination terminals.

Tips for a Smooth Arrival

 • Pass through the green channel if you have no goods to declare

 • Pass through the red channel if you have goods to declare

 • Bulk baggage can be collected at the usual baggage claim area

 • If you have lost or damaged baggage, contact the handling agent representing your airline

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