Aero Dili Lost and Found at KLIA (KUL) Terminal 2 (klia2)

Lost and Found

If you lose an item during your Aero Dili flight or at Kuala Lumpur International Airport (KLIA), Aero Dili and the Lost and Found service are available to assist you in reporting and retrieving your belongings.

Items Lost Within Terminal (Public Areas)

If you lose personal belongings within the public areas of KLIA Terminal 2 (klia2) (such as check‑in halls, lounges, security screening areas, or baggage claim points),  contact the airport’s Lost & Found department directly. Provide details such as:

KLIA Terminal 2 (klia2) Lost & Found Contact Information

Location: Level 3, Departure Hall (near check‑in counter Z)

Tel: +603 8778 5409 or +6019 230 9652

Email: lost&foundklia2@malaysiaairports.com.my

These contacts are for lost items found anywhere within the terminal public areas at KLIA Terminal 2 (klia2).

Items Lost Onboard or at the Gate

If you leave an item onboard the aircraft, at the boarding gate, or within an airline‑controlled area, contact Aero Dili Customer Service (or their local handling team) with your flight number, date, seat number, and a detailed description of the item.

Airport staff or Aero Dili representatives will guide you to the appropriate airline handling department for lost item follow‑up and collection.

Retrieval & Collection

If your item is found, it can be collected in person at KLIA Terminal 2 (klia2). You may authorize a representative in writing to collect the item on your behalf, provided appropriate identification and authorization documents are presented.

In-Person Assistance

Visit the Lost & Found Office in Terminal 2 (klia2) at Level 3, Departure Hall, for help reporting and tracking your lost items.

For further information on lost and found inquiries, please contact Aero Dili customer service at Tel: +670 7888 8444 or +670 7469 2222.