Hainan Airlines, HU series flights at Kuala Lumpur International Airport (KUL) Terminal 2 (klia2)
KLIA.Info » Airlines at KLIA Terminal 2 » Hainan AirlinesHainan Airlines is a full-service airline based in Haikou. Established in 1993, the airline operates an extensive network of domestic and international routes, with its primary hub at Haikou Meilan International Airport.
As of early 2026, Hainan Airlines is not a member of any global airline
alliance. The airline operates its own frequent flyer program, Fortune Wings
Club, offering members the ability to earn and redeem miles across selected
airline partners.
As of March 2026, Hainan Airlines operates flights to
79 domestic and 47 international destinations across 34 countries, including
Malaysia, with selected routes operated through codeshare partnerships.
Contact Hainan Airlines
Hainan Airlines operates scheduled flights between Haikou Meilan International Airport, Haikou, China, and Kuala Lumpur International Airport (KLIA), Terminal 2 (klia2).
| Hainan Airlines Kuala Lumpur Contact Information |
|---|
Kuala Lumpur Office As of March 2026, Hainan Airlines does not operate a dedicated office in Kuala Lumpur. For assistance, you can reach out directly to their customer service team: Tel: 95339 (Local); (+86)95339 / (+86-898)95339 (International) Email: customer.care@hnair.com Operation Hours: 24/7 |
Inquiries managed by Hainan Airlines Kuala Lumpur Office including:
- Flight Ticket Booking
- Flight Ticket Cancellation
- Flight Ticket Rescheduling
- Web Check-in
- Airport Counter Check-in
- Self Check-in Kiosk
- Unaccompanied Minor
- Baggage Allowance
- Duty Free Shopping
- Flight Information
- Airport Lounges
- Visa Information
- Missing Luggage
- Immigration Services
- In-Flight WIFI
- Airport WIFI
- In-Flight Entertainment
- Airport Concierge Service
- Airport Facilities
- Delayed Flights
- VIP Lounge Service
- Reward Program
- Flight Messaging Service
- Codeshare Partners
- In-Flight Meals
- Animals and Pets
- Airport Transfers
- Sports Equipment
- Airport Transportation
- Seat Selection
- Frequent Flyer Program
- Visa on Arrival
- Seats Enquiries
- Receipts and Refunds
- Travel Insurance
- T1 and T2 Shuttle Service
If you're unable to find the answer from a local agent, please contact Hainan Airlines Customer Service Hotline in Haikou, China as below:
| Head Office (HQ) | Tel Number | |
|---|---|---|
| Hainan Airlines Comprehensive Office Building No.21 Hainan Airlines Haikou Meilan Base No.9, Meilan Airport Road Meilan District, Haikou City Hainan Province China |
95339 (Local) (+86)95339 / (+86-898)95339 (International) |
customer.care@hnair.com |
Before boarding your Hainan Airlines flight, you may wish to confirm the details for:
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