Japan Airlines Check-in Information at Kuala Lumpur International Airport (KUL)

KLIA.Info » Airlines at KLIA » Japan Airlines » Check-in Information

The following check-in options are available for passengers flying with Japan Airlines.

KLIA Airport Check-in Counters

Online Web / Mobile Check-in

Japan Airlines web check-in is available for both domestic and international flights from 24 hours up to 1 hour before scheduled departure. For international flights, the QuiC service allows passengers to select seats, check in online, and print or download their boarding passes in advance, making the boarding process faster and more convenient.

On the day of departure, please bring your boarding pass (printed or mobile), e-ticket receipt, and passport. Passengers without checked baggage may proceed directly to the security checkpoint.

If you have baggage to check in, please drop it off at the counter no later than 60 minutes before departure for international flights or 30 minutes for domestic flights.

At some airports, printed or mobile boarding passes may not be accepted; in such cases, please complete check-in at the Japan Airlines check-in counter.

Self Service Check-in Kiosk

International Self Service Check-in Machine (Kiosk)

For easier and smoother boarding, check in Japan Airlines international flights at self check-in kiosk. Services available at the check-in kiosk included:

• Flight check-in
• Issue boarding pass for passengers who have completed web check-in (QuiC)
• Issue baggage receipt for "JAL TEBURA Service"
• Issue e-ticket itinerary/receipt
• Issue baggage tag (Only for some airport).

Airport Counter Check-in

Location: Terminal 1, Kuala Lumpur International Airport (KUL).

Check-in counters open 3 hours before departure and close 60 minutes prior to departure.

Arrival advice: Passengers are advised to arrive at least 180 minutes before departure to allow sufficient time for check-in and other formalities.

For any check-in inquiries at KLIA, please contact the Japan Airlines Kuala Lumpur Office at Tel: 1800 81 5609 (Japanese) / +603 4065 7112 (English / Chinese).

...back