SilkAir, MI series flights at Kuala Lumpur International Airport (KLIA)

On 28 January 2021, SilkAir ceased operations after merging with Singapore Airlines (SIA), consolidating into one airline.

SilkAir (Singapore) Private Limited is a regional airline with its head office in Airline House in Singapore; previously it was on the fifth storey of the SIA Superhub in Singapore. It is a wholly owned subsidiary of Singapore Airlines and operates scheduled passenger services from Singapore to 44 cities in Southeast Asia, the Indian Subcontinent, China and Australia.



As the regional wing of Singapore Airlines, it serves the short-haul destinations in the Singapore Airlines Group network. SilkAir currently flies from Singapore to 50 destinations within an approximate six-hour radius around the region.

SilkAir flies to 5 destination in Malaysia, which is the capital city of Malaysia - Kuala Lumpur (KLIA), Langkawi, Penang, Kuching and Kota Kinabalu.

SilkAir Kuala Lumpur Contact Information

City Office

10th Floor, Menara Multi-Purpose
Capital Square, 8 Jalan Munshi Abdullah
50100 Kuala Lumpur
Malaysia

Tel:  603 2618 6333
Fax: 603 2692 1128

Email: my_feedback@singaporeair.com.sg

Office Hours

Monday - Friday : 9:00 am - 5:30 pm

Closed on Weekend and Public Holidays

Airport Office

Level 4, Main Terminal Building
Kuala Lumpur International Airport
64000 KLIA, Selangor
Malaysia

Tel:  603 8776 5772 / 5773 (Lost and Found Office)
Fax: 603 8787 4357

Queries handled by SilkAir Kuala Lumpur Office including:

  • Flight Ticket Booking
  • Flight Ticket Cancellation
  • Flight Ticket Rescheduling
  • Web Check-in
  • Airport Counter Check-in
  • Airport Self Service Kiosk Check-in
  • Unaccompanied Minor Service
  • Baggage Allowance
  • Duty Free Allowance
  • Flight Information
  • Airport Lounges
  • Visa Information
  • In-Flight Meals
  • Missing Luggage
  • Immigration Services
  • In-Flight Wifi
  • Airport Wifi
  • In-Flight Entertainment
  • In-Flight Duty Free Products
  • Airport Facilities
  • Delayed Flights
  • VIP Lounge Service
  • Corporate Reward Program
  • Flight Messaging Service
  • Animals and Pets
  • Airport Transfers
  • Sports Equipment
  • Airport Transportation
  • Seats Enquiries and Selection
  • Frequent Flyer Program
  • Visa on Arrival
  • Transit Information
  • Receipts and Refunds
  • Trip Insurance

If you're unable to find the answer from a local agent, please contact SilkAir Customer Service Hotline in Singapore as below:

Head Office (HQ) Tel Number Office Hours
05D Airline House
25 Airlines Road
Singapore 819830
+65 6223 8888 24x7

Before boarding to SilkAir, you may want to check the information for:



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