ZIPAIR, ZG series flights at Kuala Lumpur International Airport (KUL)
KLIA.Info » Airlines at KLIA » ZIPAIRZIPAIR Tokyo is a Japanese low-cost international airline headquartered in Narita, Chiba Prefecture, Japan. Established in 2018 as a subsidiary of Japan Airlines (JAL), the airline commenced commercial operations in June 2020. Its principal operating base is Tokyo Narita International Airport (NRT), where it operates Boeing 787-8 aircraft for medium- and long-haul international services..
ZIPAIR follows a low-cost business model, allowing passengers to purchase
additional services according to their travel requirements. Its optional
products include checked baggage, advance seat selection, inflight meals, travel
amenities and priority services. The airline offers Standard Economy seating and
ZIP Full-Flat seating, which converts into a fully reclining flat-bed position.
ZIPAIR's international network includes destinations in Asia, North America and
the Pacific region, including South Korea, Thailand, Singapore, Malaysia, the
United States, Canada and Japan.
Contact ZIPAIR
As of November 2026, ZIPAIR offers scheduled flights to Terminal 1, Kuala Lumpur International Airport (KUL).
| ZIPAIR Kuala Lumpur Contact Information |
|---|
Kuala Lumpur Office Email: contact.en@zipair.net (English) / contact.jp@zipair.net (Japanese) Working Hours: 24x7 International Customer Service: +1 646-828-8233 (restricted to passengers requiring special assistance and those travelling with children). Remark: No officially published Malaysian telephone number |
Inquiries managed by ZIPAIR's email including:
- Flight Ticket Booking
- Flight Ticket Cancellation
- Flight Ticket Rescheduling
- Web Check-in
- Airport Counter Check-in
- Self Check-in Kiosk
- Unaccompanied Minor
- Baggage Allowance
- Duty Free Shopping
- Flight Information
- Airport Lounges
- Visa Information
- Missing Luggage
- Immigration Services
- In-Flight WIFI
- Airport WIFI
- In-Flight Entertainment
- Airport Concierge Service
- Airport Facilities
- Delayed Flights
- VIP Lounge Service
- Reward Program
- Flight Messaging Service
- Codeshare Partners
- In-Flight Meals
- Animals and Pets
- Airport Transfers
- Sports Equipment
- Airport Transportation
- Seat Selection
- Frequent Flyer Program
- Visa on Arrival
- Seats Enquiries
- Receipts and Refunds
- Travel Insurance
- T1 and T2 Shuttle Service
If you're unable to find the answer from a local agent, please contact ZIPAIR Customer Service Email in Narita, Japan as below:
| Head Office (HQ) | Office Hours | |
|---|---|---|
| ZIPAIR Narita International Airport Terminal 1, North Wing, 4F NA407 1-1 Sanrizuka Aza Goryobokujo Narita City, Chiba 282-0011 Japan. |
contact.en@zipair.net (English) contact.jp@zipair.net (Japanese) |
24x7 |
Before boarding your ZIPAIR flight, you may wish to confirm the details for:
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