Cathay Pacific, CX series flights at Kuala Lumpur International Airport (KUL)
KLIA.Info » Airlines at KLIA » Cathay PacificCathay Pacific is the largest airline of Hong Kong, with its headquarters and main hub located at Hong Kong International Airport. The airline’s operations encompass scheduled passenger and cargo services worldwide, along with codeshare agreements and joint ventures.
Classes of service, which vary depending on each plane's configuration, include First Class, Business Class, Premium Economy Class and Economy Class.
Cathay Pacific is a founding member of the airlines alliance - Oneworld. It's subsidiary Cathay Dragon is an affiliate member of Oneworld.
As of December 2025, the Cathay Group, comprising Cathay Pacific and its
low-cost subsidiary HK Express, states that its combined network serves
approximately 100 global passenger destinations, including Malaysia.
Contact Cathay Pacific
Cathay Pacific offers scheduled flights between Hong Kong International Airport, Hong Kong, and Kuala Lumpur International Airport (KLIA), Terminal 1.
| Cathay Pacific Kuala Lumpur Contact Information |
|---|
Lot No. C10 – C12 Mezzanine Level Main Terminal Building Kuala Lumpur International Airport 64000 Sepang Malaysia (No walk-in/local ticketing office) Reservation Tel: +603 2706 0181 / +603 2786 2795 Email: customerservice_my@cathaypacific.com Open: 8:00 hrs – 18:00 hrs (Monday - Friday) If you are calling from outside of Malaysia, an overseas charge may apply. Baggage Services Kuala Lumpur International Airport (KUL) Tel: +603 8776 5772 Email: baggageservices@pos.com.my Penang International Airport (PEN) Tel: +604 6301 020 Email: pen8bag@cathaypacific.com |
Inquiries managed by Cathay Pacific Kuala Lumpur Office including:
- Flight Ticket Booking
- Flight Ticket Cancellation
- Flight Ticket Rescheduling
- Web Check-in
- Airport Counter Check-in
- Self Service Kiosk Check-in
- Unaccompanied Minor
- Baggage Allowance
- Duty Free Shopping
- Flight Information
- Airport Lounges
- Visa Information
- Missing Luggage
- Immigration Services
- In-Flight WIFI
- Airport WIFI
- In-Flight Entertainment
- Airport Concierge Service
- Airport Facilities
- Delayed Flights
- VIP Lounge Service
- Marco Polo Club
- Flight Messaging Service
- Codeshare Partners
- In-Flight Meals
- Animals and Pets
- Airport Transfers
- Sports Equipment
- Airport Transportation
- Seat Selection
- Asia Miles Loyalty Program
- Visa on Arrival
- Seats Enquiries
- Receipts and Refunds
- Travel Insurance
- T1 and T2 Shuttle Service
If you're unable to find the answer from a local agent, please contact Cathay Pacific Global Contact Centre in Hong Kong as below:
| Head Office (HQ) | Tel Number | Office Hours |
|---|---|---|
| Cathay Pacific City 8 Scenic Road Hong Kong International Airport Lantau, Hong Kong |
+800 2747 3333 (Worldwide Toll-Free
Number) +852 2747 2747 (WhatsApp) |
24x7 |
Before boarding your Cathay Pacific flight, you may wish to confirm the details for:
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