Ethiopian Airlines, ET series flights at Kuala Lumpur International Airport (KUL)

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Ethiopian Airlines is a full-service Ethiopian carrier based in Addis Ababa. The airline launched its inaugural flight on April 8, 1946, and currently operates with Addis Ababa Bole International Airport as its main hub.

Ethiopian Airlines (Photo credit to Ethiopian Airlines Official FB)

Ethiopian Airlines is a Star Alliance member. In January 2025, the airline reportedly placed an order for five additional Airbus A350 aircraft to support its expanding network.

As of early 2026, Ethiopian Airlines serves 151 destinations across 81 countries, comprising 22 domestic and 129 international destinations, including Malaysia.

Contact Ethiopian Airlines

Ethiopian Airlines offers scheduled flights between Addis Ababa Bole International Airport, Addis Ababa, and Kuala Lumpur International Airport (KLIA), Terminal 1, with one or more stopovers.

Ethiopian Airlines Kuala Lumpur Contact Information
Kuala Lumpur GSA Office Suite 4.03, Level 4 Seri Bukit Ceylon No. 8, Lorong Ceylon Off Jalan Raja Chulan 50250 Kuala Lumpur Malaysia Tel: +603 2022 0168 / 0262 / 1581 / +6016 2991 696 (24x7) WhatsApp: +6018 355 9188 (messaging only) Email: etkul@ethiopianairlines.com.my Working hours: Mon – Fri : 09:00 - 18:00 Saturday / Sunday & Public Holidays Closed

Inquiries managed by Ethiopian Airlines Kuala Lumpur GSA Office including:

Flight Ticket Booking
Flight Ticket Cancellation
Flight Ticket Rescheduling
Web Check-in
Airport Counter Check-in
Self Check-in Kiosk
Unaccompanied Minor
Baggage Allowance
Duty Free Shopping
Flight Information
Airport Lounges
Visa Information

Missing Luggage
Immigration Services
In-Flight WIFI
Airport WIFI
In-Flight Entertainment
Airport Concierge Service
Airport Facilities
Delayed Flights
VIP Lounge Service
Reward Program
Flight Messaging Service
Codeshare Partners

In-Flight Meals
Animals and Pets
Airport Transfers
Sports Equipment
Airport Transportation
Seat Selection
ShebaMiles Program
Visa on Arrival
Seats Enquiries
Receipts and Refunds
Travel Insurance
T1 and T2 Shuttle Service

If you're unable to find the answer from a local agent, please contact Ethiopian Airlines Customer Service Hotline in Addis Ababa as below:

Head Office (HQ)	Tel Number	Email
Ethiopian Airlines Airport Enterprise Building Ground Floor Addis Ababa, Ethiopia	6787 (Local) +251 11 617 9900 (Overseas)	reservation@ethiopianairlines.com

Before boarding your Ethiopian Airlines flight, you may wish to confirm the details for:

Cancellation and Refund

Ticket Office

Airlines