China Eastern Airlines, MU series flights at Kuala Lumpur International Airport (KUL)

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China Eastern Airlines Corporation Limited (中国东方航空) is an airline headquartered in the China Eastern Airlines Building, on the grounds of Shanghai Hongqiao International Airport (SHA) in Changning District, Shanghai, China.

China Eastern Airlines (MU/CES)

The airlines offers first class, business class, premium economy, and economy and it has a strong presence on routes in Asia, North America and Australia.

As of early 2026, China Eastern Airlines serves 81 international destinations (including some operated through codeshare) in 41 countries, including Malaysia.

Contact China Eastern Airlines

China Eastern Airlines operates scheduled flights between Shanghai Pudong International Airport, Shanghai, China and Kuala Lumpur International Airport (KUL), Terminal 1.

China Eastern Airlines Kuala Lumpur Contact Information
Kuala Lumpur Office 8th Floor, Plaza OSK Jalan Ampang 50450 Kuala Lumpur Malaysia Tel: +603 2161 1666 Office Hours Monday - Friday : 9:00 am - 5:00 pm Saturday : 9:00 am - 1:00 pm Closed on Sundays and Public Holidays

Inquiries managed by China Eastern Airlines Kuala Lumpur Office including:

Flight Ticket Booking
Flight Ticket Cancellation
Flight Ticket Rescheduling
Web Check-in
Airport Counter Check-in
Self Check-in Kiosk
Unaccompanied Minor
Baggage Allowance
Duty Free Shopping
Flight Information
Airport Lounges
Visa Information

Missing Luggage
Immigration Services
In-Flight WIFI
Airport WIFI
In-Flight Entertainment
Airport Concierge Service
Airport Facilities
Delayed Flights
VIP Lounge Service
Reward Program
Flight Messaging Service
Codeshare Partners

In-Flight Meals
Animals and Pets
Airport Transfers
Sports Equipment
Airport Transportation
Seat Selection
Frequent Flyer Program
Visa on Arrival
Seats Enquiries
Receipts and Refunds
Travel Insurance
T1 and T2 Shuttle Service

If you're unable to find the answer from a local agent, please contact China Eastern Airlines Customer Service Hotline in Shanghai as below:

Head Office (HQ)	Tel Number	Office Hours
China Eastern Airlines 2550 Hongqiao Road Hongqiao International Airport Shanghai, 200335 China	855 589 5530 (from USA) 95530 (from China) +86 21 2069 5530 (from overseas)	24 hours daily

Before boarding your China Eastern Airlines flight, you may wish to confirm the details for:

Cancellation and Refund

Ticket Office

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