9 Air, AQ series flights at Kuala Lumpur International Airport (KUL) Terminal 2 (klia2)
KLIA.Info » Airlines at KLIA Terminal 2 » 9 Air9 Air is a Chinese low-cost airline founded on February 12, 2014, and headquartered in Baiyun District, Guangzhou, Guangdong, China. A subsidiary of Juneyao Air, the airline operates its main hub at Guangzhou Baiyun International Airport and launched its first commercial flights in 2015 using a fleet of Boeing 737 aircraft with all-economy seating.
The airline operates domestic and international routes connecting major
cities across China and selected destinations in Asia. 9 Air follows a low-cost
business model, offering competitive base fares with optional services such as
seat selection, baggage, and onboard meals available for purchase.
As of
early 2026, 9 Air serves 63 domestic destinations and 9 international
destinations in 6 countries,
including Malaysia.
Contact 9 Air
9 Air offers scheduled flights from Kuala Lumpur International Airport (KUL), Terminal 2 (klia2), to Guangzhou Baiyun International Airport (CAN), Guangzhou, China.
| 9 Air Kuala Lumpur Contact Information |
|---|
Kuala Lumpur Office As of February 2025, 9 Air does not have a dedicated office in Kuala Lumpur. For assistance, you can contact their customer service team directly: Customer Service: 400 105 1999 Email: JYKF@9air.com Working Hours : 24x7 |
Inquiries managed by 9 Air Kuala Lumpur Office including:
- Flight Ticket Booking
- Flight Ticket Cancellation
- Flight Ticket Rescheduling
- Web Check-in
- Airport Counter Check-in
- Self Check-in Kiosk
- Unaccompanied Minor
- Baggage Allowance
- Duty Free Shopping
- Flight Information
- Airport Lounges
- Visa Information
- Missing Luggage
- Immigration Services
- In-Flight WIFI
- Airport WIFI
- In-Flight Entertainment
- Airport Concierge Service
- Airport Facilities
- Delayed Flights
- VIP Lounge Service
- Reward Program
- Flight Messaging Service
- Codeshare Partners
- In-Flight Meals
- Animals and Pets
- Airport Transfers
- Sports Equipment
- Airport Transportation
- Seat Selection
- Frequent Flyer Program
- Visa on Arrival
- Seats Enquiries
- Receipts and Refunds
- Travel Insurance
- T1 and T2 Shuttle Service
If you're unable to find the answer from a local agent, please contact 9 Air HQ Customer Office in Guangzhou, China as below:
| Head Office (HQ) | Tel Number | |
|---|---|---|
| 9 Air No. 1501, Fanghua Highway Renhe Town, Baiyun District Guangzhou 510470 Guangdong, PRC |
400 105 1999 (24x7) | JYKF@9air.com |
Before boarding your 9 Air flight, you may wish to confirm the details for:
folder_open Airlines